Privacy Policy

At Matt BD, accessible from www.mattbd.com, one of our main priorities is the privacy and protection of our visitor’s personal information. This Privacy Policy document outlines the types of information that Matt BD collects and records, and how we use it.

If you have any questions or need more information about our Privacy Policy, please contact us directly at [insert your official email here].

This Privacy Policy applies only to information collected through our online platforms (website, social media, or digital campaigns) and not to any information collected offline or through other channels.

Consent:

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect:

The personal information we may collect from you includes, but is not limited to:

• Your name, address, and contact information (email and phone number)
• Order details, payment information, and delivery address
• Messages, feedback, or attachments you send us via our contact forms or social channels

When you register an account or place an order, we may ask for information such as your name, email address, phone number, and delivery details to process and fulfill your purchase.

How We Use Your Information:

We use the collected information to:

• Provide, operate, and maintain our website and services

• Process your orders and deliver products efficiently

• Improve and personalize your shopping experience

• Communicate with you about your orders, new collections, offers, and updates

• Respond to your questions and customer service requests

• Detect and prevent fraud or unauthorized transactions

• Send you marketing or promotional emails (you can opt out anytime)

Log Files:

Matt BD follows a standard procedure of using log files. These files log visitors when they visit websites ,this is common practice across all hosting providers.

The data collected includes:

• IP addresses

• Browser type and version

• Internet Service Provider (ISP)

• Date/time of visit

• Referring and exit pages

• Number of clicks

This information is not linked to anything personally identifiable. It is used for website analytics, traffic trends, and to improve user experience.

Cookies and Tracking Technologies

Like most websites, Matt BD uses cookies to enhance your browsing experience. Cookies help us:

1. Remember your preferences and cart items
2. Understand how visitors use our site

3. Improve website performance and personalization

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Third-Party Services

We may use third-party services such as analytics, payment gateways, and delivery partners that collect limited information to process your transactions or improve our service.

These third-party providers have their own privacy policies regarding how they handle your data. We recommend reviewing their policies before providing personal information through their platforms.

Advertising and Marketing

From time to time, Matt BD may display targeted promotions or advertisements through trusted partners. These may use cookies or web beacons to show you relevant content based on your interests.

We do not sell, rent, or share your personal data with advertisers.

Data Protection Rights

We value your rights over your personal data. You have the right to:

• Access a copy of your personal data

• Request correction of inaccurate information

• Request deletion of your personal data (where legally applicable)

Opt-out of marketing communications at any time

If you wish to exercise any of these rights, please contact us at [insert your official email address]. We will respond within a reasonable time frame.

Children’s Privacy:

Matt BD does not knowingly collect personal information from children under the age of 13.

If you believe your child has provided personal data through our website, please contact us immediately, and we will take necessary steps to delete such information.

Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.

Changes to This Policy

Matt BD reserves the right to update or change this Privacy Policy at any time. Any modifications will be posted on this page with an updated â “Last Revised’ date. Your continued use of our site after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Email: [email protected]

Phone: 01980305921, 01869428601, 01835359676

Address: Khulshi, Chittagong, Bangladesh